By visiting and shopping at Qutetel.com you accept these Terms and Conditions.
It is a federal & state offense to purchase any product or service by fraudulent means. Products and/or services purchased on this website shall not be used for any unlawful purpose. By using our website, you represent that you are at least 13 years old. Persons who are at least 13 years of age but under the age of 18 may only use our Websites with legal parental or guardian consent. Accordingly you concur that you are at least 18 years of age or older or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, set forth in the Terms and Condition; otherwise, please exit the Website.
By using Qutetel's services the user accepts the rates, terms and conditions identified on this website. Qutetel may change or modify the Terms from time to time without notice other then posting amended Terms on this Website.
Qutetel reserves the right to change, modify or discontinue, temporarily or permanently, the Website (or any portion thereof), including any and all content contained on the Website, at any time without notice. You agree that Qutetel shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website.
Whenever you provide us information on our Website, you agree to: (a) provide true, accurate, current and complete information and (b) maintain and promptly update such information to keep it true, accurate, current and complete. If you provide any information that is, or we have reasonable grounds to suspect that it is, untrue, inaccurate, not current or incomplete, Qutetel may without notice suspend or terminate your access to our Website and refuse any and all current or future use of our Website (or any portion thereof).
Please select a password that would not be obvious to someone trying to guess your password, and change it regularly as an added precaution. Furthermore we recommend you use a different password from the email account as an additional security measure. You are responsible for maintaining the confidentiality of the password and account, and you are fully responsible for all activities that occur under your password or account identification. You should make every effort to safeguard your account data. Qutetel is not responsible for lost or stolen account data or unauthorized use. You agree to immediately notify Qutetel of any unauthorized use of your password or account or any other breach of security. Credit/debit card fraud is a criminal offense. At Qutetel we use automated and manual systems to confirm proper credit card authorization; including having Qutetel representatives call persons who have signed up for Qutetel services. We also track every transaction. Information related to fraudulent transactions, including but not limited to IP addresses, detailed transaction records and email addresses are collected. The information will be provided to appropriate law enforcement officials consistent with applicable law when required to assist in the prosecution of any persons attempting to commit fraud on Qutetel websites.
Qutetel is the sole owner of the information collected on this website. We will not sell, share, or rent this information to a third party for marketing or any other purposes. We collect, retain, and use only the information that is necessary for you to administrate your Qutetel account. Therefore, it is required for you to provide certain information upon using portions of our websites. Such information includes your name (either your name, company, or organizations name), address, phone number, email address, and other information gathered through the applicable process. Qutetel does not store credit/debit card information. Qutetel websites communicate over Secure Socket Layer protocol to ensure protection of your personal data. Qutetel however shall not be responsible for the security of your data or for fraudulent use of credit card to make purchases on this website, nor shall Qutetel be obligated to make refunds or to provide any compensation where such fraudulent use occurs. Qutetel will actively cooperate with law enforcement authorities in prosecuting anyone who uses this website or products/services sold over this website for unlawful use. Qutetel is not responsible if the card holder's issuing bank does not authorize online transactions.
Qutetel is committed to customer satisfaction and offers 100% money back guarantee. Qutetel will refund the amount for any unused product to any customer who is dissatisfied with its services. The refund policy applies only for claims received by Qutetel within 30 days since purchase date, and only balance amounts will be refunded if there has been any usage. Any promotion or discount applied to an order for which a refund is provided will be deducted from the amount of the refund.
By calling our Customer Service you agree that the call may be recorded for quality assurance or training purposes. The recordings may also be used in the remote event of fraud investigation. However, we do not sell, share or rent any of the audio recordings made during our order verification process or during standard customer queries.
Qutetel may discontinue, change, or suspend any aspect of the website at any time. Qutetel may change, discontinue or suspend the availability of any database, content, feature, or product of the website. Qutetel may impose limits on features, including services, use or restrict your access to parts or to the entire website without notice or liability.
In no event shall Qutetel, its employees, officers, representatives, service providers, suppliers, licensors, and agents be liable for any direct, special, indirect, incidental, exemplary, punitive or consequential damages, or any other damages of any kind, including but not limited to, loss of use, loss of profits, or loss of data, whether in an action in contract, tort (including but not limited to negligence), or otherwise, arising out of or in any way connected with (i) the use or inability to use the websites or the content, materials, software, information or transactions provided on or through the websites, or (ii) any claim attributable to errors, omissions, or other inaccuracies in the websites or the content, materials, software, information, products, or services on or available through the websites, (iii) the cost of procurement of substitute goods and services resulting from any products, data, information or services purchased or obtained or messages received or transactions entered into through or from our website; (iv) unauthorized access to or alteration of your transmissions or data; (v) statements or conduct of any third party on our website; (vi) the delay or failure in performance resulting from an act of force majeure, including without limitation, acts of god, natural disasters, communications failure, governmental actions, wars, strikes, labor disputes, riots, shortages of labor or materials, vandalism, terrorism, non-performance of third parties or any reasons beyond their reasonable control; or (vii) any other matter relating to our website, even if Qutetel or its authorized representatives have been advised of the possibility of such damages. Your sole remedy for dissatisfaction with the website and/or website-related services is to stop using the website and/or those services.
In the event that you breach this agreement and file a chargeback, upon a resolution in our favor of the chargeback by either the credit card issuing bank, the credit/debit card processor or by VISA or MASTERCARD, you agree to reimburse us for any costs incurred in researching and responding to such chargeback, including without limitation, our actual costs paid to the credit/debit card processor or our banks and the reasonable value of the time of our employees spent on the matter, as determined in our discretion in good faith.
In the event that a chargeback is placed or threatened on a purchase, we also reserve the right to report the incident for inclusion in chargeback abuser database(s). We use various credit reporting agencies and will send a default notice to them upon receiving a fraudulent order and/or chargeback. This in turn will seriously affect your credit rating. We are under no obligation to mark the debt as paid, even after we receive further payment to rectify the situation. We use several credit reporting agencies from Australia, United States, New Zealand, United Kingdom and several countries in Europe.
These Terms and Conditions may be available in multiple languages; in the case of a conflict between any other language version and the English language version of these Terms and Conditions, the English language version shall always control.